Build a Thriving Dental Practice Without Sacrificing Your Wellbeing
You became a dentist to practice dentistry - not to manage staff conflicts, navigate staff and patient turnover, or wonder why profitability isn't matching how busy you are.
Here's the reality: Clinical excellence alone doesn't create a successful practice. You need leadership skills, practice management systems, and expert coaching support to implement them.
I'm Harvey James, a dental practice coach and trainer, helping Gosford, Central Coast and Newcastle practice owners build profitable, sustainable practices through leadership development, team and patient retention strategies, and evidence-based coaching.
Struggling with staff turnover, patient retention or rising costs?
Running a dental practice is harder than ever. Owners and managers face issues that steal your energy and keep you up at night:
Staff turnover that disrupts patient care and costs thousands in recruitment and training,
Active Patient retention with lots of Emergency Patients and low treatment acceptance,
Team dynamics that feel more like managing teenagers than leading professionals,
Profitability that plateaus no matter how busy your schedule gets,
Leadership decisions you're making alone because there's no one else who truly understands,
Burnout from being the clinician, manager, HR department, and visionary all at once, and
The gap between where your practice is and where you know it could be.
You've read the books. You've tried different approaches. But generic business advice doesn't translate to the unique challenges of running a dental practice.
What you need is specialised support from someone who understands both leadership development AND the dental practice environment.
I work with Practice Owners who:
Are Ready to Lead Intentionally - Not just react to crises, but build systems and culture that prevent them.
Want Sustainable Growth - Profitability that doesn't require working more hours or sacrificing wellbeing.
Value Their Team - Ready to invest in retention, development, and creating a workplace people love.
Are Committed to Implementation - Not just collecting information—actually applying what they learn.
Run Established Practices - Solo practitioners to 5-practitioner teams with consistent patient flow.
Serve Gosford, Central Coast & Newcastle - Local practice owners who want local support and understanding.
Choose your path to Practice Success!
Whether you're looking to develop your leadership skills independently, collaborate with fellow practice owners, or receive intensive one-on-one support, there's a coaching solution designed for where you are right now.
Success Audio Academy
Self-paced Learning
Master leadership and practice management on your schedule. Monthly audio training, implementation guides, and proven frameworks you can apply between patients.
Perfect for practice owners who:
Want flexible, cost-effective professional development
Prefer learning at their own pace
Need practical tools they can implement immediately
What you get:
Monthly 15-20 min audio modules
Downloadable implementation guides
Private podcast feed
Templates and frameworks library
Best for: Solo practitioners and small practice owners who prefer self-directed learning.
$47
month
MOST POPULAR
Practice Accelerator
Group Coaching & Async Support
Join a tight-knit group of Central Coast practice owners tackling similar challenges. Get fortnightly group coaching calls, unlimited messaging support, and learn from peers who get it.
Perfect for practice owners who:
Thrive in collaborative environments
Want expert guidance plus peer insights
Need support between sessions when issues arise
What you get:
Everything in Foundation, plus:
Fortnightly 90-min group calls
Unlimited WhatsApp support
Monthly workbooks
Quarterly DISC assessments
Private community
Best for: Practice owners who value collaboration and want consistent support without premium pricing.
$697
month
Pinnacle Partnership
One-on-One Strategic Coaching
Get transformational results with intensive one-on-one coaching, priority support, and comprehensive psychometric assessments for you and your team. Your strategic partner for serious growth.
Perfect for practice owners who:
Are ready for significant practice transformation
Want personalised strategies for complex challenges
Need an experienced coach in their corner daily
What you get:
Everything in Foundation + Accelerator, plus:
Fortnightly private 60-min sessions
Priority 4-hour response support
Full psychometric suite (you + 2 team members)
Quarterly 90-min strategy sessions
Annual culture audit
Direct mobile access
Best for: Established practice owners ready to scale profitably or navigate major transitions with expert guidance.
$1,797
month
Not sure which fits?
Book a free 30-minute practice assessment and I'll help you choose the right starting point.
We'll discuss your current challenges and help you determine the best path forward, whether that's self-paced learning, group coaching, or intensive one-on-one partnership.
No pressure, no sales pitch.
Making a difference
Why choose me
Transforming Practice Owners Into Confident, Profitable Leaders
Harvey James is a business and executive coach who helps healthcare practice owners break through the barriers holding them back - from burnout and staff turnover to stagnant profitability and leadership overwhelm.
With over 15 years in Learning & Development leadership, a strong financial services and business ownership background, and eight years coaching dental and veterinary practices across Australia and New Zealand, Harvey brings real-world insight to the challenges that keep practice owners up at night.
As a best-selling author and certified expert in DISC, Workplace Values, and Emotional Intelligence, Harvey doesn't just teach theory—he delivers evidence-based frameworks and practical systems that create measurable results.
His clients don't just survive; they build thriving practices with engaged teams, loyal patients, and sustainable profit.
Whether you're struggling with staff retention, hitting revenue plateaus, or feeling trapped in the day-to-day grind, Harvey's approach transforms overwhelmed clinicians into strategic leaders who love their business again.
Based on the Central Coast, Harvey works with practice owners throughout Gosford, Newcastle, and surrounding regions—bringing local expertise with a proven track record of results.
Quick Answers to Common Questions
Dental-specific expertise + evidence-based frameworks + 6 years coaching practices like yours = practical solutions that actually work in real practices.
Audio Academy: 15-20 min/month. Accelerator: 90 min fortnightly + implementation time you control. Pinnacle: 60 min fortnightly + flexible between-session work.
30-50% reduction in turnover, improved profitability without more hours, stronger team accountability, significantly less stress.
Typical timeline: noticeable improvement in 3 months, transformation in 6 months.
Yes. Solo practitioners through 5-practitioner practices. All programs scale to your specific situation.
Most coaching fails because it's too generic or too theoretical. This is dental-specific and implementation-focused. You'll know exactly what to do and how to do it.
Start with Success Audio Academy ($47/month) or Practice Accelerator ($697/month). Both deliver serious value at accessible pricing.
Absolutely. All tiers work anywhere in Australia or New Zealand. Everything is delivered online or via Teams.
Not initially. These programs develop your leadership first. You may choose to involve team members later (especially for assessments), but it's not required.
Success Audio Academy: 30-day money-back, cancel anytime. Accelerator: month-to-month. Pinnacle: first-month satisfaction guarantee within 12-month commitment.
Immediate value from every session. Quick wins in weeks. Sustainable transformation in 3-6 months with consistent implementation.
Yes. Upgrade or downgrade as your needs change. Many owners start with Success Audio Academy and scale up as their practice grows.
Book a free 30-minute strategy session which includes a practice assessment. No pressure, just an honest conversation about your challenges and whether this is right for you.
Leading with Emotional Intelligence: The Business Leaders Guide to Effective Communication
In today's fast-paced and ever-changing business environment, emotional intelligence (EQ) and effective communication have become essential skills for successful leaders.
My comprehensive workbook, "Leading with Emotional Intelligence", offers business owners and leaders a step-by-step guide for enhancing their EQ and communication skills to build stronger and more effective teams and businesses.
Ready to transform your practice?
Book your FREE 30-minute practice assessment today and discover how coaching can help your practice and team thrive.
Contact me!
Email: hello@harveyjames.com.au
Phone: 0494 639 993
CONTACT ME
PH: +61 494 639 993
Email: hello@harveyjames.com.au
Address: Wyoming NSW 2250
Copyright - Harvey James 2025