DENTAL PRACTICE COACHING | CENTRAL COAST & NEWCASTLE
You Didn't Become a Practice Owner to Feel Like You're Failing One.
You're working harder than ever, and the practice still depends entirely on you. Staff come and go. Profitability doesn't match the effort. And somewhere along the way, the thing you built started running you.
There's a reason for that. And it's fixable.
Currently accepting new clients — limited spots available.
15+ Years in L&D Leadership | 6+ Years Coaching Dental Practices | Certified DISC · Workplace Motivators · EQ | Based Central Coast, NSW
SOUND FAMILIAR?
Staff turnover that drains your energy and disrupts patient care — often without warning
A team that can't make decisions unless you're in the room
A schedule that's full, but profitability that doesn't match how hard you're working
The creeping sense that you're the only one who really cares
Working harder than ever, but somehow falling further behind
Here's the truth: You're not failing. You're just trying to lead with the wrong mental model. Dental school trained you to be an exceptional clinician. Nobody trained you to lead people, manage culture, or build a business that works without you.
That's the gap. And it's exactly what I help you close.
WHAT MY CLIENTS SAY
"Harvey has been one of the most valuable relationships in my business. Whether I'm dealing with team challenges, big decisions, or just feeling overwhelmed, he helps me get clear fast.
When I purchased my second practice, his guidance was genuinely invaluable. He's not someone who tells you what to do — he helps you figure out what you already know.
Warm, practical, and completely trustworthy."
Dr Gayali Mudalidge, Principal Dentist
Happier Smile Dental, Dandenong VIC
Gentle Dental, Burwood East, VIC
"Working with Harvey gave me the confidence to handle tough conversations and lead with impact. His practical approach made complex situations feel manageable and set me up for long‑term success."
Susan Hesse, Chief Financial Officer
Sydney, NSW
THREE WAYS TO WORK TOGETHER
Choose the Level of Support That Fits Where You Are Right Now.
Every tier is built on the same evidence-based frameworks. The difference is depth of support and speed of transformation.
Success Audio Academy
Self-paced Audio Learning
$47/month · Cancel anytime
Best for: Practice owners who want to build leadership skills at their own pace, between patients.
What's included:
✓ Monthly 15–20 min audio module ✓ Implementation guide each month
✓ Private podcast feed
✓ Resource library
Topics covered across 12 modules: leadership fundamentals, staff retention, difficult conversations, team culture, profitability, patient management, and more.
$47
per month
MOST POPULAR
Practice Accelerator
Group Coaching + Ongoing Support
$697/month
Best for: Practice owners who want expert guidance and the support of peers who genuinely understand the challenges.
What's included:
✓ Everything in the Academy, plus:
✓ Fortnightly 90-min group coaching calls
✓ Unlimited WhatsApp support (24hr response)
✓ Monthly implementation workbooks ✓ Quarterly DISC assessments (for you and your team members)
✓ Private community access
Quarterly themes: Culture · Profitability · Leadership & EQ · Strategic Growth.
$697
per month
Pinnacle Partnership
1-on-1 Strategic Coaching
$1,797/month · 12-month partnership
Best for: Established practice owners navigating significant growth, transition, or complexity, and ready for a dedicated strategic partner.
What's included:
✓ Everything in both tiers, plus:
✓ Fortnightly private 60-min coaching sessions
✓ Priority 4-hour response support
✓ Full psychometric suite: DISC, Workplace Motivators & EQ (you + 2 team members)
✓ Quarterly 90-min strategy sessions
✓ Annual practice culture audit
✓ Direct mobile access
$1,797
per month
Not sure which tier is right for you? Book a free 30-minute Practice Assessment and we'll work it out together.
ABOUT HARVEY JAMES
I Help Dental Practice Owners Become the Leaders Their Practices Need.
With 15+ years in Learning & Development leadership and over six years coaching dental practice owners across Australia and New Zealand, I bring something most business coaches can't: a deep understanding of what it actually feels like to run a practice, and the evidence-based frameworks to help you lead one well.
I'm certified in DISC, Workplace Motivators, and Emotional Intelligence — and I'm the author of The People Advantage, a practical guide to building high performing teams - available in ebook and audio book formats.
My work is practical, specific, and built for practice owners who are time-poor and results-focused.
Based on the Central Coast, I work with practice owners in Gosford, Newcastle, and across Australia.
COMMON QUESTIONS
Thinking it through? Here are the answers.
The Success Audio Academy is designed for busy practice owners — each module is 15–20 minutes, and you listen when it suits you. For Practice Accelerator and Pinnacle Partnership, your fortnightly sessions are scheduled in advance and treated as non-negotiable practice investments. Most clients find that the time they invest comes back quickly in fewer fires to manage.
Everything I do is built specifically for dental practice owners. I understand the clinical mindset, the patient-first culture, and the unique pressures of running a healthcare practice. You won't be getting generic business advice dressed up for dentists.
Start with the Success Audio Academy at $47/month — no lock-in, cancel anytime. It's designed to deliver real, implementable frameworks from the very first module. Many practice owners start here and upgrade when they're ready for more support.
That depends on what you implement, not just what you listen to. Practice owners who apply the frameworks consistently report measurable improvements in staff retention, clearer team communication, and reduced reliance on themselves for day-to-day decisions, typically within 60–90 days of consistent implementation.
Most business coaching is generic. I work exclusively with practice owners, using frameworks that are evidence-based and dental-specific. I'm also not selling you a cookie-cutter program. Every engagement, particularly at the Accelerator and Pinnacle levels, is responsive to what's actually happening in your practice right now.
Absolutely — that's exactly what the free Practice Assessment is for. It's a genuine 30-minute conversation about your practice, your challenges, and which pathway makes most sense. No pressure, no sales script. Click on one of the Free Practice Assessment buttons on this page.
Absolutely. All tiers work anywhere in Australia or New Zealand. Everything is delivered online or via Teams.
Success Audio Academy: 30-day money-back, cancel anytime. Accelerator: month-to-month. Pinnacle: first-month satisfaction guarantee within 12-month commitment.
READY TO LEAD YOUR PRACTICE WITH CONFIDENCE?
Book a free 30-minute Practice Assessment and we'll identify your biggest constraint and the fastest path forward. No pressure — just an honest conversation about whether this is the right fit.
Currently accepting new clients — limited spots available.
Or download the free guide first: The 5 Leadership Mistakes Dental Practice Owners Make →
Helping dental practice owners lead with confidence.
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